At Mahadev Book, your privacy and trust are our top priorities. This Privacy Policy describes how we collect, use, store, and safeguard your personal information when you visit or use our website, mobile app, or associated services (collectively referred to as the “Platform”).
By accessing Mahadev Book, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you register, browse, or use our services, we may collect the following categories of data:
a. Personal Information
- Full Name
- Email Address
- Phone Number
- Date of Birth
- Residential Address or Location
- Government ID for KYC (if applicable)
b. Account & Transaction Data
- Login credentials and account activity logs
- Deposit and withdrawal history
- Betting records and game participation details
- Payment method and wallet transaction data
c. Device & Technical Information
- IP address, device identifiers, and browser information
- Operating system and app version
- Access times, click patterns, and session duration
d. Cookies and Tracking Technologies
We use cookies, tags, and analytics tools to improve site functionality, remember preferences, and offer personalized recommendations.
2. How We Use Your Information
Mahadev Book uses your data to ensure a secure and seamless experience across all its services. The main purposes include:
- Account Management: To register users, verify identities, and manage access rights.
- Financial Operations: To process transactions, maintain wallet balances, and issue payouts securely.
- User Support: To respond to inquiries, resolve disputes, and provide assistance.
- Security & Compliance: To detect, prevent, and investigate fraud, suspicious activities, or policy violations.
- Communication: To send promotional messages, betting alerts, updates, and transactional emails.
- Analytics & Improvements: To monitor usage patterns and enhance user experience.
- Legal Obligations: To comply with local laws, anti-money laundering (AML) policies, and KYC regulations.
3. Information Sharing & Disclosure
Mahadev Book respects your privacy and does not sell, rent, or trade personal data. We may share information only with:
- Trusted Partners & Service Providers: Payment processors, data analytics partners, and verification agencies.
- Regulatory Authorities: When required under applicable laws, legal requests, or court orders.
- Business Transfers: In case of mergers, acquisitions, or rebranding, your data remains protected under equivalent terms.
- Marketing Tools (Optional): For delivering personalized ads or offers—without sharing sensitive personal details.
All shared data is encrypted and transferred securely.
4. Cookies & Tracking Policy
We use cookies to:
- Keep you signed in securely.
- Save your preferences such as language or odds format.
- Deliver relevant offers and optimize page loading.
You can disable cookies through your browser settings. However, some website features may not function properly if cookies are turned off.
5. Data Security Measures
Your privacy and security are reinforced through multiple protection layers, including:
- End-to-End Data Encryption (SSL/TLS)
- Two-Factor Authentication (2FA)
- Secure Socket Layer (SSL) certified connections
- Regular vulnerability assessments and third-party audits
- Restricted access controls for authorized personnel only
We comply with ISO 27001, GDPR, and Indian IT Act, 2000 (amended) data protection standards.
6. Your Rights & Choices
As a registered user, you have the right to:
- Access the personal information we hold about you.
- Request correction or updates to inaccurate data.
- Request account closure and permanent data deletion.
- Withdraw consent from marketing communications.
- Request data portability (where applicable).
To exercise these rights, please contact us at support@mahadevbook.com.
We may require identity verification before processing any request.
7. Data Retention Policy
We retain your information only for as long as necessary for the following:
- Legal, regulatory, and tax compliance
- Ongoing account and transaction monitoring
- Fraud prevention and dispute resolution
Once the retention period expires, your personal data is securely erased from all systems in compliance with our data disposal policy.
8. Updates to This Policy
Mahadev Book may modify this Privacy Policy from time to time to reflect legal or operational changes.
When updates occur, we will notify users via email or in-app alerts.
The date of the last update will always be mentioned at the top of this page.
9. Responsible Gaming & Legal Disclaimer
Mahadev Book strictly promotes responsible gaming and is intended only for users aged 18 years and above.
Betting involves financial risk—please play responsibly.
The platform operates under compliance with Indian and international gaming regulations and encourages safe, fair play.